Current Vacancies

IT

Support Developer - .Net

Leatherhead

Job Ref
SD - 001
Location
Leatherhead

Department Position Grade
Digital Support Support/Developer
Purpose & Objectives of the Role

Premium Credit requires a support/developer to deliver high quality support & develop solutions. The successful candidate must have a proven track record of issue & problem solving and development. They will be enthusiastic and pro-active, with the drive and commitment to work effectively in a challenging environment.
The candidate will have 3 years’ support/development experience, including experience in object oriented design & development skills gained in a .Net and Web Services environment, as well as having experience covering all aspects of the development life cycle. Experience of Oracle and SQL Server database design and development would be an advantage.

Primary Duties & Responsibilities

1. The incumbent is responsible for the effective service delivery of professional customer service meeting the performance level agreed ;
2. Provide second level support on incident.
3. Perform intermediate to complex incident tickets.
4. Perform complex change management activity.
5. Perform Operations & preventive service requests.
6. Perform Root Cause Analysis for all the incidents as per the account process.
7. Solution development and testing following the release process
8. Cross skilled to work on multiple technologies.
9. Update technical documentation / Standard Operating Procedure [SoP] for 1st line support.
10. Escalate or assign the incidents & requests needing next level support, not exceeding 5% in volume.
11. Identify areas of improvement as part of continuous improvement process.
12. Identify, simplify / standardise task that can be performed by 1st line support. Range 10% - 25% of task to be moved to 1st Line from 2nd/3rd Line team year on year.
13. Be instrumental in helping the team to have same level of knowledge needed to deliver consistent service.
14. Provide training to 1st Line team from time to time as necessary.
Controlled Function

n/a
Approved Person Code of Conduct

n/a

Reporting to

Technical Services Manager
Direct Reports

none
Budgetary and mandate limits

none
Responsibilities
• Timely & quality resolution of incident, request & change.
• A minimum of 95% of incident, request & change are resolved within the team.
• Create, Update documentation for both 2nd/3rd Line & 1st Line teams.
Qualifications/Skills/Experience
Required:

• 3 to 8 Years of relevant technology experience. Having SME knowledge on at least two technology areas will be added advantage.
• A proven track record of delivering and supporting mission critical eBusiness applications and their integration with core transactional platforms and databases.
• Experience of object oriented application development in a .Net Web Services SOA environment, using specifically :-
• C# [.Net Framework v1.1 to v4.6 inclusive]
• WCF, WF
• Visual Studio 2012/2015/2017
• SQL Server 2005/2012/2016
• T-SQL stored procedures
• ASP.NET
• MVC 3.0 and 4.0
• ADO.NET
• XML, W3C Schema, SOAP, and Web Services
• Oracle 10g, PL/SQL, ODP.Net
• Best practices and Design Patterns
• Microsoft Enterprise Application Blocks
• Solid database design experience/data modelling for SQL Server
• Experience of Javascript, CSS, and HTML.
• ITIL Foundation Certification desirable.
• Accreditation is desired.

Preferred:
• Degree educated.
• Demonstrate eagerness to learn new technologies / tools within the tower requried to support.
• ‘Self Start’ & ‘Self development’ attitude
• A good team player – “We”, than “I”
• Technical Learning
• Action Oriented
• Problem Solving
• Integrity and Trust

Function
IT Support
Status
Full Time
Type
Permanent
Hours
37.5


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Senior .Net Developer - Change

Leatherhead

Job Ref
SND - C2
Location
Leatherhead

PCL JOB DESCRIPTION
Department Position Grade
IT Development Senior Developer
Purpose & Objectives of the Role

Premium Credit requires a Senior Developer who is experienced in leading developments to deliver projects to time and budget and developing n-tier component based designs using OO develop-ment methodologies in a Service Oriented Architecture. The successful candidate must have a proven track record of delivering robust, high availability transactional web applications to time and budget. They will be enthusiastic and pro-active, with the drive and commitment to work effectively in a challenging environment.
The candidate will have at least 5 years’ object oriented design & development skills gained in a .Net and Web Services environment, as well as having extensive experience covering all aspects of the development life cycle; preferably gained in the Financial sector. The candidate will have had experience of mentoring and developing more junior staff. Experience of SQL Server database de-sign and development would be an advantage.

Primary Duties & Responsibilities

1. Responsibility for the architectural integrity, capability and performance of PCL systems. This will include :-
• Application security model
• Performance and scalability
• Integration with core database applications, data warehouse and (where relevant) ex-isting legacy systems.
• User interfaces and usability standards
• Transactional capability
• Working closely with business analysts, technical colleagues and senior users to en-sure that technical designs are forward thinking, cost-effective and are aligned with business needs.
• Documenting/communicating technical designs to both technical and non-technical au-diences and supervising their subsequent development and maintenance.
• Performing a business analysis role in circumstances where business and technical models are heavily interdependent.
2. Developing, enhancing and supporting Premium Credit’s systems. This will include:
• Analysing, understanding and documenting business requirements
• Writing and reviewing Solution Design and Technical specification documents
• Writing, reviewing and unit testing code, particularly that with complex functionality
• Assist the team in test design, planning and execution
• Managing the interface to other testing teams including UAT, security and Performance testing
• Co-ordinating the release of software into the Production Environment
• Liaise with other architects and other senior developers in order to provide solutions that meet both business requirements and long term technical strategy.
• Development tools and practices, taking into account new technologies, tools and working practices/methodologies
3. To be an acknowledged expert on relevant PCL’s Systems
4. To lead developments, document and resolve production problems in an accurate and timely manner, in liaison with business units and IT colleagues.
5. To apply the PCL development lifecycle and, working with the Scrum master and Platform Leader to devise accurate project, test, implementation and support pans, ensuring that work is undertaken in a controlled and structured manner.
6. To provide team governance to ensure that all change (processing or data) to PCL Production Environments is effectively controlled and that team activity is in compliance with PCL stand-ards and procedures.
7. To devise effective plans for the unit, managing achievement against agreed date, budget and quality expectations, reporting progress on a regular basis, and escalating any delivery risks or issues.
8. To exercise all reasonable care in ensuring the security and integrity of PCL's computer sys-tems, data and application software.
9. To provide out-of-hours cover as requested in support of the above.
10. To assist other members of the team as appropriate, including authorship of development plans, formal mentoring and on-the-job training where necessary.
11. To undergo training as appropriate in support of the above.
12. To nurture effective relationships with business users, testers and operational support areas to understand requirements, resolve problems/issues, suggest solutions and identify areas for service improvement.
13. To provide support for regression, acceptance, implementation, recovery and contingency test-ing.
14. To lead the secure integration of PCL's applications with client, supplier and software house systems, working where necessary with technical teams at client, vendor or software house sites.

Controlled Function

n/a
Approved Person Code of Conduct

n/a

Reporting to

Platform Leader
Direct Reports

Upto 3 more junior develpers
Budgetary and mandate limits

none
Responsibilities
Ensure that where appropriate in the performance of role responsibilities and individual objectives the staff member at all times considers the interests of our customers and treats them fairly.

• Ensure that the goals/targets set by the Platform leader are met by themselves and the team.
• Support Live systems to make sure that they meet the service needs of the company.
• Comply with company Policies and Regulatory needs where appropriate.
• Demonstrate targets set out by their Line Manager are met.
• Grow self to help improve the development capability within the team assigned.


Qualifications/Skills/Experience
Required:

• 5 years solid development experience on transactional web applications, preferably gained in a financial services environment.
• A proven track record of delivering and supporting mission critical eBusiness applications and their integration with core transactional platforms and databases.
• Minimum of 5 years experience of object oriented application development in a .Net Web Ser-vices SOA environment, using specifically :-
- C# [.Net Framework v1.1 to v4.5 inclusive]
- WCF, WF
- Visual Studio 2005/2008/2012/2015
- SQL Server 20002005/2012/2016
- T-SQL stored procedures
- ASP.NET
- MVC 3.0 and 4.0
- ADO.NET
- XML, W3C Schema, SOAP, and Web Services
- Oracle 10g, PL/SQL, ODP.Net
- Best practices and Design Patterns
- Microsoft Enterprise Application Blocks
• Solid database design experience/data modelling, for SQL Server and/or Oracle 11g.
• Experience of automated testing tools such as Nunit.
• Experience of Javascript, CSS, and HTML.
• Experience of source control and version control tools, e.g. Tortoise SVN.
• Knowledge of the design of secure and maintainable web sites and web service applications in a SOA environment.
• Full development lifecycle experience.
• Ability to liaise with and manage the expectations of business representatives at all levels.
• Full development lifecycle experience, including preparation of implementation plans and set-up of support processes.
• Strong document authorship skills including documentation of requirements, designs and sup-port operations.

Preferred:
• Degree educated.
• Broad understanding of related server and network technologies and architectures used to support transactional E-business applications.
• Experience of integrating web- based applications with legacy systems and core transactional applications.
• Experience in taking a lead role within a Scrum Team.
• Knowledge of Selenium.

Function
IT Digital
Status
Full Time
Type
Permanent
Hours
37.5


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Mid-Level .NET Developer

Leatherhead

Job Ref
HKQTU0301/SG-AF
Location
Leatherhead
Salary
£40,000 - £45,000

Mid-Level .NET Developer
Leatherhead, Surrey
£40,000 - £45,000 Plus Pension, Medical & Dental Insurance, 25 Days’ Holiday

Are you a Mid-Level .NET Developer seeking a fresh, new challenge? Want to avoid the London commute and progress your career with a successful FinTech? If so, read on.

Premium Credit is the leading insurance premium finance company in Ireland and the UK. We’re now looking for a Mid-Level .NET Developer to develop, enhance and support our systems.

As a Mid-Level .NET Developer, you will:

- Work in a scrum team along with four Developers to drive forward your changes
- Develop n-tier component-based designs using OO development methodologies in an SOA
- Deliver robust, high availability transactional web applications within set timescales and budgets
- Collaborate with colleagues to resolve any issues
- Help to provide out-of-hours cover when required

Interested?

To join us as a Mid-Level .NET Developer, you’ll need experience of the following:

- Developing transactional web applications
- Object Oriented application development in a .NET Web Services SOA environment
- Automated testing tools such as Nunit
- JavaScript, CSS and HTML
- The full development lifecycle

Ideally, you’ll have a degree level qualification, but this isn’t essential. Experience gained in a financial services environment would also be beneficial, as would experience of Oracle or SQL-based database administration and design.

We’d love to hear from you if you’ve worked as a .NET Developer, Developer, Application Developer, Web Application Developer, Software Developer, Web App Developer or Programmer.

The Benefits:

- A collaborative and forward-thinking environment
- Make a positive, lasting impact on our applications
- Training and development opportunities
- Great offices in Leatherhead

Webrecruit and Premium Credit are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

To apply for the role of Mid-Level .NET Developer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Function
IT Development
Status
Full Time
Type
Permanent


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Scrum Master

Leatherhead

Job Ref
HKQTV0301/SG-AF
Location
Leatherhead
Salary
£40,000 - £45,000

Scrum Master
Leatherhead, Surrey
£40,000 - £45,000 Plus Pension, Medical & Dental Insurance, 25 Days’ Holiday

Are you a certified Scrum Master looking for your next step? Want to make a positive impact with a successful FinTech and leave the London commute behind? If so, read on.

Premium Credit is the leading insurance premium finance company in Ireland and the UK. We’re now looking for a Scrum Master to help our teams perform to the best of their ability.

As our Scrum Master, you will:

- Act as a Scrum Master within two teams
- Facilitate and manage daily stand-ups, planning sessions, sprints and reviews
- Strive to improve the use of resources, reduce waste and remove inefficiencies
- Drive the wider understanding and adoption of Agile principles and practices
- Help to grow usage of tools and techniques within teams

Interested? To join us as a Scrum Master, you will need:

- Extensive experience in application development, ideally in Microsoft technologies
- At least three years’ experience of acting as a Scrum Master for a software development team
- A first level, ideally second level, Scrum Master certification, such as PSM I or CSM
- A degree level qualification

It would be great if you had experience in the finance sector, but this isn’t essential.

We’d like to hear from you if you’ve worked as a Scrum Master, Agile Coach, Scrum Teal Lead, Lead Application Developer, Development Team Lead, Software Developer, Application Developer or Programmer.

The Benefits:

- Excellent support and coaching from our Agile Delivery Manager to ensure you succeed
- Develop your career with a growing business (we’re looking to increase our scrum teams from four to six next year)
- A collaborative and forward-thinking environment
- Take on an exciting role that you can grow into
- Great offices in Leatherhead

Webrecruit and Premium Credit are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

To apply for the role of Scrum Master, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Function
IT Development
Status
Full Time
Type
Permanent


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Lead Business Analyst (Digital)

Leatherhead

Job Ref
LBA - 001
Location
Leatherhead

Lead Business Analyst (Agile Delivery) – Successful FinTech Business
Leatherhead, Surrey
From £52,000 DOE Plus Discretionary Company Bonus, Pension, Health, Dental, 25 Days’ Holiday
If you are a lead business analyst seeking your next challenge, this is a brilliant opportunity to develop a rewarding career with an exciting business.
Premium Credit is the leading insurance premium finance company in the UK and Ireland. Our busy and thriving team is expanding further to take on more projects. As such, we’re looking for an additional Lead Business Analyst to join us in Leatherhead.
As a Lead Business Analyst, you will have the chance to make your mark on the organisation and play a key role in identifying innovative ways to drive profit, revenue, competitive advantage and cost reduction within Premium Credit.
As the bridge between business and IT, you will:
- Build collaborative relationships with business colleagues that lead to identification and delivery of new, innovative, value adding change initiatives
- Elicit requirements for business needs, process improvement ideas, user experience enhancements, readiness activities and legal and compliance rules
- Collaborate with Business Architects and Solution Architects and your team to discover solution options
- Contribute to business cases, including cost-benefit and feasibility documents
- Lead a team of business analysts to standardise the approach for agile backlog management, mentor and coach them to deliver the best outcome
To be considered, you will need:
- Minimum 8 years in a business analysis position, with a minimum of 2 years in a leading role
- Good understanding of the project/development lifecycle
- An understanding of B2B and B2C environments and the impacts on internal customers and business partners
- Proven coaching and mentoring skills that are tailored to the individual
- A degree level qualification
Collaborative and proactive, as a Lead Business Analyst, you’ll have excellent written and verbal communication skills. You’ll also be a strong negotiator who can influence others at all levels of the organisation.
Previous financial services experience would be beneficial, as would experience of projects relating to payment systems.
A business analysis certification, such as provided by BCS or IIBA, would also be an advantage.

Function
Business Analysis
Status
Full Time
Type
Permanent
Hours
37.5


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Business Analyst (Agile)

Leatherhead

Job Ref
BA - 001
Location
Leatherhead

Business Analyst (Agile) – Successful FinTech Business
Leatherhead, Surrey
From £41,000 DOE Plus Discretionary Company Bonus, Pension, Health, Dental, 25 Days’ Holiday
If you are a business analyst seeking your next challenge, this is a brilliant opportunity to develop a rewarding career with an exciting business.
Premium Credit is the leading insurance premium finance company in the UK and Ireland. Our busy and thriving team is expanding further to take on more projects. As such, we’re looking for an additional Business Analyst to join us in Leatherhead.
As a Business Analyst, you will have the chance to make your mark on the organisation and play a key role in identifying innovative ways to drive profit, revenue, competitive advantage and cost reduction within Premium Credit.
Being one of the key members of an agile team, you will:
- Build collaborative relationships with your product owner and other business colleagues that lead to identification and delivery of new, innovative, value adding change initiatives
- Elicit requirements for business needs, process improvement ideas, user experience enhancements, readiness activities and legal and compliance rules
- Collaborate with Business Architects, Solution Architects and your team to discover solution options
To be considered, you will need:
- At least three years’ experience as an agile business analyst
- A good understanding of the project/development lifecycle
- An understanding of B2B and B2C environments and the impacts on internal customers and business partners
- A degree level qualification
Collaborative and proactive, as a Business Analyst, you’ll have excellent written and verbal communication skills. You’ll also be a strong negotiator who can influence others at all levels of the organisation.
Previous financial services experience would be beneficial, as would experience of projects relating to payment systems.
A business analysis certification, such as provided by BCS or IIBA, would also be an advantage.

Function
Business Analysis
Status
Full Time
Type
Permanent
Hours
37.5


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Business Analyst (Project Requirements)

Leatherhead

Job Ref
BA - 002
Location
Leatherhead

Business Analyst (Project Requirements) – Successful FinTech Business
Leatherhead, Surrey
From £41,000 DOE Plus Discretionary Company Bonus, Pension, Health, Dental, 25 Days’ Holiday
If you are a business analyst seeking your next challenge, this is a brilliant opportunity to develop a rewarding career with an exciting business.
Premium Credit is the leading insurance premium finance company in the UK and Ireland. Our busy and thriving team is expanding further to take on more projects. As such, we’re looking for an additional Business Analyst to join us in Leatherhead.
As a Business Analyst, you will have the chance to make your mark on the organisation and play a key role in identifying innovative ways to drive profit, revenue, competitive advantage and cost reduction within Premium Credit.
As the bridge between business and IT, during assigned projects, you will:
- Build collaborative relationships with business colleagues that lead to identification and delivery of new, innovative, value adding change initiatives
- Elicit requirements for business needs, process improvement ideas, user experience enhancements, readiness activities and legal and compliance rules
- Collaborate with Business Architects and Solution Architects to discover solution options
- Contribute to business cases, including cost-benefit and feasibility documents
To be considered, you will need:
- At least three years’ experience in a business analysis role
- A good understanding of the project/development lifecycle
- An understanding of B2B and B2C environments and the impacts on internal customers and business partners
- A degree level qualification
Collaborative and proactive, as a Business Analyst, you’ll have excellent written and verbal communication skills. You’ll also be a strong negotiator who can influence others at all levels of the organisation.
Previous financial services experience would be beneficial, as would experience of projects relating to payment systems.
A business analysis certification, such as provided by BCS or IIBA, would also be an advantage.

Function
Business Analysis
Status
Full Time
Type
Permanent
Hours
37.5


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Project Manager

Leatherhead

Job Ref
PM - 003
Location
Leatherhead

Change Project Manager
Purpose & Objectives of the Role
Key Outcomes/Measures:
• Contribution of value-adding projects to the portfolio helping to drive the business propositions and act as pseudo sponsors.
• Approved programmes/projects delivered in-line with the latest agreed parameters of scope, quality, timescale and cost
• Programme/project benefits delivered to plan or post-project realisation plans agreed
• Customer satisfaction (all levels from Exec down) with project delivery
• Contribution to continuous improvement of the Portfolio Management, Business & IT Change Lifecycle Management and associated governance processes
• Support for other PMs to achieve goals (teamwork)

Role Summary:
Full life cycle project management of one or more large concurrent technology and/or business change projects from project initiation right through to a successful conclusion, including the realisation of planned benefits. To drive cross disciplinary technology and business teams to design and deliver technical and/or business solutions whilst ensuring that the project parameters of scope, time, quality and cost are maintained within agreed tolerances - ensuring effective management of any agreed change to project parameters and comprehensive stakeholder communication, buy-in and expectation management. To ensure business associates affected by proposed changes are bought-in and ready for change to accelerate benefit delivery.
• Being prepared to get involved with any ongoing projects within PCL as directed
• This role is accountable and answerable to the Head of Change
Primary Duties & Responsibilities
• Project management of one programme or several projects
• Driving and managing the process of project initiation including working with cross disciplinary teams to shape goals, solutions, estimates, schedules and costs. Work with these teams to develop business cases including the detailed mapping-out of desired benefits, business benefit owners and expected realisation triggers/timeframes
• Adherence to the defined Project Methodology, Stage Gates, RACI and mandatory artefacts
• Supporting project sponsors (business or technology) in the process of presenting and gaining approval for business cases
• Supporting business and technology teams in the process of presenting and gaining approval for PIDs and other key project deliverables and key project decisions such as go-live ‘go / no go’ decisions
• Creating and maintaining appropriately detailed project plans with full resource allocation and the tracking of actual progress against these plans, in MS Project
• Creating and maintaining detailed project budgets and the tracking of actual spend against these budgets – along with realistic financial forecasts
• Proactively managing project Risks, Assumptions, Issues and Dependencies (RAID) including the maintenance of fit-for-purpose project RAID register
• On-going communication of project objectives, plans, status, risks and issues to both business and technology stakeholders ensuring adequate visibility and buy-in is maintained at all times – following agreed governance reporting and meeting processes
• Drive overall project execution, quickly identifying any project deviations and taking rapid, effective corrective action to bring the project back on track
• Effectively managing changes to the key project parameters (scope, plans, costs, benefits) so that the right decisions are made for/by the business – and expectations managed – with clear communication as to the outcome to all affected parties
• Maintaining the project business case and ensuring the forecast project benefits reflect the solution scope as the project progresses
• Leading people to perform by assembling, directing, enthusing and motivating cross disciplinary project teams to sustain intensity, optimism and clarity of purpose
• Procuring resources required by the project, ensuring that appropriate authority is received and that compliance is maintained with all of PCL’s applicable financial and supplier management processes and policies
• Working collaboratively and energetically with the project team and with all other stakeholders to ensure informed, rapid, effective decision making and issue escalation and resolution
• Participating in broader PCL wide programme management processes, maintaining constant communication with other project managers to proactively manage cross-workstream dependencies, priorities, issues and risks
• Coach business reps and Business Analysts to ensure they follow a KISS (Keep It Simple Stupid) approach to requirements i.e. Balancing excessive requirements and solution complexity with the cost of resulting business processes and IT delivery and support costs
• Ensure that key Premium Credit experts in Finance, Compliance, Risk, Customer Services, Operations, IT, Sales & Marketing, and Human Resources are fully engaged and involved throughout the project as required – fulfilling their agreed accountabilities
• Ensuring effective business project activities are planned, owned and actioned in the creation of business project deliverables e.g. business case and realisation plan creation, business requirements gathering, process design, business implementation planning, business testing, training
• Ensuring effective business change (soft skills) such as communication and influencing via change champions to engender business associate buy-in and readiness thus enabling successful take-on of business changes and technology tools when implemented.
• Driving Post Implementation and Post Project Reviews to ensure lessons learned are identified, documented. Ensuring lessons are followed through post project.
• Ensuring post project benefit realisation status is understood and effectively handed over to business owners for continued delivery and reporting to agreed stakeholders
• Effectively manage IT partners/suppliers ensuring win:win outcomes achieved
• Proactively drive improvements in Portfolio Management and Business & IT Change Lifecycle Management processes and associated governance processes
• Proactively identify, raise ideas and opportunities for new, value-adding projects for inclusion on the project portfolio.

Reporting to
Head of Change
Direct Reports
N/A – Matrix management of IT & Change staff under a project
Budgetary and mandate limits
None
TCF Responsibilities
Have an appreciation of TCF outcomes expected by the Regulator:
• Outcome 1 - Consumers can be confident that they are dealing with firms where the fair treatment of customers is central to the corporate culture
• Outcome 2 - Products and services marketed and sold in the retail market are designed to meet the needs of identified consumer groups and are targeted accordingly
• Outcome 3 - Consumers are provided with clear information and kept appropriately informed before, during and after the point of sale
• Outcome 4 - Where consumers receive advice, the advice is suitable and takes account of their circumstances
• Outcome 5 - Consumers are provided with products that perform as firms have led them to expect, and the associated service is of an acceptable standard and as they have been led to expect
• Outcome 6 - Consumers do not face unreasonable post-sale barriers imposed by firms to change product, switch provider, submit a claim or make a complaint
Qualifications/Skills/Experience
Required:
• Personal:
o Successfully delivering projects through a virtual team of cross-discipline (applications, infrastructure, operations) ‘supply’ teams some of which are internal to PCL, some of which are outsourced/off-shored to a strategic partner (managed directly by the partner’s Delivery Manager) and some of which could come from other 3rd party IT suppliers (total pool of circa 70) – requiring matrix management techniques/skills built on a foundation of traditional team motivation/management/building techni

Function
Change Management
Status
Full Time
Type
Permanent
Hours
37.5


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Senior Business Analyst

Leatherhead

Job Ref
SBA - 001
Location
Leatherhead

Senior Business Analyst (Project Requirements) – Successful FinTech Business
Leatherhead, Surrey
If you are a senior business analyst seeking your next challenge, this is a brilliant opportunity to develop a rewarding career with an exciting business.
Premium Credit is the leading insurance premium finance company in the UK and Ireland. Our busy and thriving team is expanding further to take on more projects. As such, we’re looking for an additional Senior Business Analyst to join us in Leatherhead.
As a Senior Business Analyst, you will have the chance to make your mark on the organisation and play a key role in identifying innovative ways to drive profit, revenue, competitive advantage and cost reduction within Premium Credit.
As the bridge between business and IT, you will:
- Build collaborative relationships with business colleagues that lead to identification and delivery of new, innovative, value adding change initiatives for cross-platform initiatives
- Elicit requirements for business needs, process improvement ideas, user experience enhancements, readiness activities and legal and compliance rules
- Collaborate with Business Architects and Solution Architects and your team to discover solution options
- Contribute to business cases, including cost-benefit and feasibility documents
To be considered, you will need:
- Minimum 8 years in a business analysis position, with a minimum of 2 years in a senior business analyst role
- Good understanding of the project/development lifecycle
- An understanding of B2B and B2C environments and the impacts on internal customers and business partners
- A degree level qualification
Collaborative and proactive, as a Senior Business Analyst, you’ll have excellent written and verbal communication skills. You’ll also be a strong negotiator who can influence others at all levels of the organisation.
Previous financial services experience would be beneficial, as would experience of projects relating to payment systems.
A business analysis certification, such as provided by BCS or IIBA, would also be an advantage.

Function
Business Analysis
Status
Full Time
Type
Permanent
Hours
37.5


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Junior Service Operations Manager

Leatherhead

Job Ref
HKROT1203/SG-AF
Location
Leatherhead
Salary
£29,000 - £35,000 per annum

Junior Service Operations Manager
Leatherhead, Surrey
£29,000 - £35,000 per annum Plus Pension, Medical & Dental Insurance, 25 Days’ Holiday

Are you a proactive IT professional looking to broaden your experience across ITIL environments? Want to take on an exciting role where you can learn and grow as a Junior Service Operations Manager? If so, read on.

Premium Credit is the leading insurance premium finance company in Ireland and the UK. We’re now looking for a Junior Service Operations Manager to help develop our ITIL service management processes.

As our Junior Service Operations Manager, you will:

- Ensure that monitoring tools are configured to identify issues as early as possible
- Support the rapid response to major incidents and problems
- Assist with problem management, change management and resilience activities
- Support the implementation and integration of ITIL best practice across the IT function

Interested? To be considered, you’ll need:

- Experience of successfully managing, or helping to manage, major incidents
- Previous experience of change management, problem management and service improvements
- An understanding of project management principles
- The ability to analyse and manage problems arising from incidents
- A logical mindset and great problem-solving skills
- A proactive attitude

We’d love to hear from you if you’ve worked as, or would like to become a, Service Operations Manager, Junior IT Operations Manager, Junior ITIL Manager, IT Operations Supervisor, Junior Incident Manager, IT Incident Manager or Technical Services Manager.

What are the benefits?

- A collaborative and forward-thinking environment
- Great offices in Leatherhead
- Progress your career with a pioneering business
- Excellent learning and development opportunities
- Broaden your experience across the ITIL environments (once established in your role)

Webrecruit and Premium Credit are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

To apply for the role of Junior Service Operations Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Function
IT Support
Status
Full Time
Type
Permanent


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Finance

Head of Accounting

Leatherhead

Job Ref
HoA - 002
Location
Leatherhead

PREMIUM CREDIT JOB DESCRIPTION
Department Position Grade
Finance Head of Accounting 15
Purpose & Objectives of the Role

• Lead the Accounting team so that team members are motivated, capable and productive: includes objective setting, performance management and succession planning.
• Design, implement and continuously improve Accounting processes and controls to ensure these are efficient and effective and Premium Credit’s reporting obligations are fully met.

Primary Duties & Responsibilities
• Oversee production of accurate management and financial accounts for the Group and related Special Purpose Vehicles in accordance with the applicable accounting standards.
• Create operational excellence by ensuring visibility of the businesses key control processes and working with the business operations to identify and resolve issues where appropriate.
• Provide insightful information which helps creates a link between what we set out to achieve and (the financial goals and targets), what actually happened (actual results on the key metrics that drive performance), and what's about to happen (reliable forecast) to assist our leaders in making better decisions to improve financial performance.
• Responsible for accuracy and consistency of the information presented to the business, identifying the key messages and providing insightful management discussion and analysis.
• Lead recruitment, training and performance management of the teams and ensure that the compensation framework is optimised. Coach and develop the teams and constantly strive to improve their capability.
• Achieve high levels of employee engagement and motivation.
• Collaborate with appropriate departments across PCL.
• Maintain effective relationships with our auditors and tax advisors, ensuring their skills are lev-eraged in a cost-efficient and appropriate manner.
• Ensure the Group has appropriate tax accounting arrangements in respect of all applicable UK taxes
• Lead the values, make a positive contribution to PCL’s culture by being
- Considerate – acting with honesty and integrity, and putting customer needs at the heart of everything we do;
- Collaborative – working, succeeding and celebrating together;
- Accountable – taking accountability for actions, delivering on promises and proactively calling out and learning from mistakes;
- Driven – striving for excellence and continuous improvement.
• At all times comply with the Premium Credit Code of Conduct and related policies issued from time to time, in particular the Fit and Proper Policy.
• Attend and complete any mandatory Compliance training within required timeframes.
• Other such duties and responsibilities as may reasonably be required from time to time.
Controlled Function

N/A
Approved Person Code of Conduct

N/A
Reporting to

Chief Financial Officer

Direct Reports
Accounting, Payroll, Bank Reconciliation & Purchase Ledger team
Budgetary and mandate limits
TBC
Regulatory, Risk and Quality Responsibilities
The individual will adhere to:
• Relevant regulation and legislation
• PCL policies and procedures
and
the individual will act at all times in accordance with the PCL Conduct Risk Appetite.
PCL defines conduct risk as ‘The risk that PCL make error in judgement and / or execution of activities that leads to unfair outcome created for customer; or non compliance with regulation or legislation’.
PCL has no appetite for conduct risk, but where our conduct does give rise to unfair outcomes timely corrective action is taken.

Premium Credit takes the confidentiality and security of all personal data extremely seriously and all employees are required to handle personal data in accordance with the Company’s Acceptable Use Standard, Data Protection Policy and the requirements of GDPR.

Where the individual is responsible for managing people, he/she is also responsible for ensuring that they comply with the above.

Qualifications/Skills/Experience

Required:
• Graduate calibre and Qualified accountant (ACA, ACCA, CIMA) with relevant post qualification experience

Skills / Experience Required:

• Strong knowledge of IFRS and understanding of UK GAAP
• Excellent leadership capability and experience of managing in a fast-paced, challenging environ-ment
• Excellent organisational skills and ability to meet tight deadlines and work under pressure
• Ability to exercise sound judgement and decision-making often in challenging situations and/or with incomplete information.
• Excel (advanced level)
• Excellent attention to detail and accuracy
• Excellent numeric and analytical skills.
• Excellent written and verbal communication
• Strong interpersonal skills with the ability to influence across the organisation
• Resilient and adaptable
• Hardworking, driven individual who demonstrates a personal commitment to meeting deadlines
• Proactive and enthusiastic with a hands-on approach; desire to improve current processes, devise new processes and continually drive forward change

Preferred:
• Previous exposure to reporting requirements associated with high-yield bond issuances.
• Experience of involvement in business acquisitions and sale processes
• Working knowledge of MS Dynamics and Frontier


Function
Accounting
Status
Full Time
Type
Permanent
Hours
37.5


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Operations

Compliance Monitoring Officer

Leatherhead

Job Ref
SAEAC1412/AF
Location
Leatherhead
Salary
£40,000 - £46,000 DOE

Compliance Monitoring Officer
Leatherhead, Surrey
£40,000 - £46,000 DOE Plus Pension, Health, Dental, 25 Days’ Holiday

Premium Credit is the leading insurance premium finance company in the UK and Ireland. Due to an internal promotion, we are now looking for a Compliance Monitoring Officer to join our team.

This is a superb opportunity for a compliance specialist to join us at an exciting time in our evolution. We’ve experienced success after success and due to this have expanded our service to reach more markets and a wider audience.

As we have grown, it has become imperative that we make sure we are compliant with standards, best practice and regulations and our services are not used in the wrong manner. Your role is a vital element of our work to ensure we remain within the regulations and that we do not become victims of financial crime ourselves.

So, if you are ready for a vital role within our incredible organisation, this is the role you’ve been waiting for and the company you want to join.

As a Compliance Monitoring Officer, you will act as a key component of the compliance strategy and will ensure that we meet the requirements and expectations of the Financial Conduct Authority and Central Bank of Ireland for our operations in Ireland.

You will support the delivery of the compliance monitoring plan, assist the Head of Compliance with strategic and business planning and provide monthly reporting information on compliance factors.

Assisting in the development and management of operational procedures for compliance monitoring, you’ll provide guidance and advice to operational areas and seek to resolve compliance findings and emerging concerns.

The role will also involve:

- Providing input into regulatory policies and discussing compliance breaches and remedial action
- Supporting coaching and the development of a compliance culture
- Monitoring developments within the wider financial services sector and compliance industry
- Producing reports from monitoring activity
- Agreeing actions to resolve compliance breaches and following them through to completion

So, is this the role for you? If so, you will need:

- Experience in a compliance or business role within a Financial Services or Insurance company where you have undertaken compliance, QA or internal audit activities
- Experience of building strong relationships across a business
- The initiative and tenacity to investigate areas of concern or possible concern without just accepting management responses

Engaged, thorough and attentive to detail, as the Compliance Monitoring Officer, you will need strong investigative skills, the ability to build strong working relationships and superb written capabilities.

A compliance qualification (or willingness to work towards one) would be beneficial to your application. An understanding of the provision of insurance services and related activities wold also be advantageous, as would previous financial services investigation experience.

To apply for the role of Compliance Monitoring Officer, please apply via the button shown.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Additional Keywords: Compliance Monitoring Officer, Compliance Officer, Compliance Reporting Officer, Financial Compliance Officer, Financial Regulation Officer, Regulatory Compliance Officer.

Function
Compliance
Status
Full Time
Type
Permanent


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BI Reporting Analyst   

Leatherhead

Job Ref
HKQUQ0401/SG-AF
Location
Leatherhead
Salary
£28,000 - £32,000

BI Reporting Analyst
Leatherhead, Surrey
£28,000 - £32,000 Plus Pension, Health & Dental, 25 Days’ Holiday

Are you a BI Reporting Analyst looking for your next exciting role? Want to advance and progress with the leading insurance credit provider in the UK? If so, this is the role for you.

Premium Credit is the leading insurance premium finance company in the UK and Ireland. We are now looking for a BI Reporting Analyst to join our team in Leatherhead.

You’ll be challenged, rewarded, developed, trained and enabled to fulfil your potential and forge a career to be proud of. Supported in your development, you’ll find there is a strong focus on growing skill-sets, as well as teams of professionals to give you the confidence and reinforcement to ensure you achieve your goals.

As a BI Reporting Analyst, you’ll be tasked with generating quality management information and reports to support decision-making through the use of BI tools and authoring reports that can be used with an external audience.

Working as part of a wider BI Team, you will develop new reports, enhance our existing suites and support our internal teams to self-serve.

You’ll be joining an exciting, growing team which is fast becoming a centre of excellence within Premium Credit and is part of a significant change for the business.

Supporting internal customers, you’ll be working on individual projects as part of the wider BI Team and so there will be plenty of support and experienced personnel around you to ensure you are on the right track.

Is this the role for you? If so, you will need:

- Some experience of working as a BI Reporting Analyst
- Experience with Microsoft SQL, at a minimum basic T-SQL skills
- Advanced MS Excel skills including Functions, Pivots and Charts
- Experience of using BI tools such as Microsoft PowerBI, however if you’ve used Tableau or a similar package such as Qlikview, Business Objects or Cognos, that will also be accepted

The ideal BI Reporting Analyst will have a degree level qualification, but this isn’t essential. Knowledge of SSRS would also be beneficial.

To apply for the role of BI Reporting Analyst, please apply via the button shown.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Additional Keywords: BI Reporting Analyst, BI Analyst, Business Intelligence Analyst, Analyst, MI Analyst, Management Information Analyst, Data Insight Analyst, Business Insight Analyst.

Function
IT Data Centre
Status
Full Time
Type
Permanent


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Compliance Fraud & Financial Crime Analyst

Leatherhead

Job Ref
FCA - 001
Location
Leatherhead

Compliance
Compliance Fraud & Financial Crime Analyst
Purpose & Objectives of the Role
This role is a key component in the delivery of financial crime prevention activities to ensure that the PCL meets operational adherence to regulatory requirements and expectations in relation to relevant Financial Conduct Authority and Central Bank of Ireland legislative and regulatory requirements, as well as its legal obligations to provide information to external authorities.

Primary Duties & Responsibilities
• Assist the Compliance Team in the review and oversight of financial crime matters.
• Represent PCL at relevant fraud and financial crime forums, including the London & South-East Forum.
• Provide monthly report information on Fraud and Financial Crime to enable Compliance Reporting.
• Build strong relationships with the first-line Customer Onboarding, Controls and QA teams, coordinating where appropriate (whilst keeping a second line independent focus).
• Challenge the business to ensure Financial Crime risks are understood, mitigated and controlled.
• Review Suspicious Activity Reports and support the investigation of more complex customer due diligence matters in relation to PEPs and their relationships.
• Support the investigation and coordination of complicated and complex Money Laundering and financing of terrorism cases;
• Receive reports of suspected money laundering activity and conduct such enquiries as are appropriate to the circumstances, to determine whether there is substance to the suspicion;
• Dealing with production orders and witness statements;
• Ensure that all Orders and reports of suspected money laundering activity are actioned in an efficient, timely and accurate manner;
• Oversight of the settings for any screening providers, including suitability and changes;
• Undertake other desk-based monitoring activities where required by regulatory and legislative frameworks;
• Lead the values, make a positive contribution to PCL’s culture by being:
- Considerate – acting with honesty and integrity, and putting customer needs at the heart of everything we do;
- Collaborative – working, succeeding and celebrating together;
- Accountable – taking accountability for actions, delivering on promises and proactively calling out and learning from mistakes;
- Driven – striving for excellence and continuous improvement.
• At all times comply with the Premium Credit Code of Conduct and related policies issued from time to time, in particular the Fit and Proper Policy.
• Attend and complete any mandatory Compliance training within required timeframes.
• Other such duties and responsibilities as may reasonably be required from time to time.
Controlled Function
n/a

Approved Person Code of Conduct
n/a
Reporting to
Head of Compliance

Direct Reports
n/a
Budgetary and mandate limits
n/a
Regulatory, Risk and Quality Responsibilities
The individual will adhere to:
• Relevant regulation and legislation
• PCL policies and procedures
and
the individual will act at all times in accordance with the PCL Conduct Risk Appetite.
PCL defines conduct risk as ‘The risk that PCL make error in judgement and / or execution of activities that leads to unfair outcome created for customer; or non-compliance with regulation or legislation’.
PCL has no appetite for conduct risk, but where our conduct does give rise to unfair outcomes timely corrective action is taken.

Premium Credit takes the confidentiality and security of all personal data extremely seriously and all employees are required to handle personal data in accordance with the Company’s Acceptable Use Standard, Data Protection Policy and the requirements of GDPR.

Where the individual is responsible for managing people, he/she is also responsible for ensuring that they comply with the above.

Qualifications/Skills/Experience
Required
• Strong understanding of AML Regulations and the control frameworks financial services firms use to manage AML risk
• Minimum 2-3 years of financial services experience within financial services including detailed fraud/sanctions and operational experience
• Experience of PEPs/sanction alerts
• Experience in AML transaction investigations either from a previous role in AML or related discipline such as Fraud investigations, and/or a previous role in relevant transaction processing operations
• Experience in PEP/High Risk customer Enhanced Due Diligence and management
• Strong eye for detail and accuracy
• Bachelor’s degree (preferred)

Preferred
• International Compliance Association Financial Crime qualification desirable, or alternative Fraud professional qualification.
• An understanding of the provision of Insurance services and related activities is desirable
• Previous financial services investigation experience would be an advantage.

Leadership & Commercial Skills
• Ability to articulate compliance, regulatory and policy concepts and issues in a business context, delivering high quality advice in tight timescales and managing many contemporaneous projects
• Strong negotiating, presentation & facilitation skills
• Well-developed analytic capabilities, able to handle high levels of complexity and communicate recommendations in a coherent manner, expressing complex concepts in plain and simple language
• Strategic thinking and decision making - fast thinking under pressure, intelligent risk taking
• A pragmatic and commercial approach, tailored to realities

Skills

Interpersonal
• Communicates effectively; written and verbal
• Effective on the telephone
• Confident
• Ability to communicate effectively with colleagues & clients, and to explain technical subjects to non-technical audiences.
• Energy and enthusiasm
• Discreet and confidential approach
• Patient, friendly and helpful disposition

Project and Time Management
• Prioritises and manages time effectively
• Planning & Organisation – able to use process in making plans and carry out tasks effectively

Function
Compliance
Status
Full Time
Type
Permanent
Hours
37.5


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General & Administration

Commercial Finance Underwriter

Leatherhead

Job Ref
HKRIN2702/SG-AF
Location
Leatherhead
Salary
c€45,000 DOE

Commercial Finance Underwriter
Sandyford Business Estate, Dublin
c€45,000 DOE Plus Pension, 25 Days’ Holiday

Are you a commercial underwriting or banking professional with a meticulous approach? Looking to make a positive impact as part of a busy, growing team? If so, read on.

Premium Credit is the leading insurance premium finance company in Ireland and the UK. We are now looking for a Commercial Finance Underwriter to join our team in Sandyford.

We believe our people are key to Premium Credit’s ongoing success, which is why we offer a range of learning and development opportunities, as well as a collaborative and open work environment.

You will have the chance to contribute to the success of underwriting processes in our Ireland office and build on your existing abilities as part of a highly-skilled team.

As a Commercial Finance Underwriter, you will provide an accurate underwriting service, as well as administration and operational support to the Branch Manager and Underwriting Manager.

A core part of the role is the analysis of company records and accounts leading to a credit decision.

In this varied role, you will:

- Underwrite and sign-off files within agreed mandates
- Carry out anti-money laundering activities for commercial agreements
- Respond to telephone queries
- Assist and train new members of the team
- Administer agreements, including releasing funds
- Prepare monthly reports for customers and management

Interested? To be considered, you’ll need:

- Commercial finance underwriting experience OR strong commercial banking experience
- Excellent attention to detail and a track record of low error rates

Methodical and detail-oriented, as a Commercial Finance Underwriter, you’ll have great communication and relationship-building skills. A proactive approach and a commitment to getting things right first time are also key.

To apply for the role of Commercial Finance Underwriter, please apply via the button shown.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Additional Keywords: Commercial Finance Underwriter, Commercial Underwriter, Underwriter, Finance Underwriter, Loan Underwriter, Senior Underwriting Assistant, Finance, Financial.

Function
Underwriting
Status
Full Time
Type
Permanent


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