Current Vacancies

Premium Credit is always on the lookout for new talent and welcomes you to share your interest in any of our current vacancies

Please check out our current vacancies below:

IT

Support Developer - .Net

Leatherhead

Job Ref:
SD - 001
Location:
Leatherhead

Department Position Grade
Digital Support Support/Developer
Purpose & Objectives of the Role

Premium Credit requires a support/developer to deliver high quality support & develop solutions. The successful candidate must have a proven track record of issue & problem solving and development. They will be enthusiastic and pro-active, with the drive and commitment to work effectively in a challenging environment.
The candidate will have 3 years’ support/development experience, including experience in object oriented design & development skills gained in a .Net and Web Services environment, as well as having experience covering all aspects of the development life cycle. Experience of Oracle and SQL Server database design and development would be an advantage.

Primary Duties & Responsibilities

1. The incumbent is responsible for the effective service delivery of professional customer service meeting the performance level agreed ;
2. Provide second level support on incident.
3. Perform intermediate to complex incident tickets.
4. Perform complex change management activity.
5. Perform Operations & preventive service requests.
6. Perform Root Cause Analysis for all the incidents as per the account process.
7. Solution development and testing following the release process
8. Cross skilled to work on multiple technologies.
9. Update technical documentation / Standard Operating Procedure [SoP] for 1st line support.
10. Escalate or assign the incidents & requests needing next level support, not exceeding 5% in volume.
11. Identify areas of improvement as part of continuous improvement process.
12. Identify, simplify / standardise task that can be performed by 1st line support. Range 10% - 25% of task to be moved to 1st Line from 2nd/3rd Line team year on year.
13. Be instrumental in helping the team to have same level of knowledge needed to deliver consistent service.
14. Provide training to 1st Line team from time to time as necessary.
Controlled Function

n/a
Approved Person Code of Conduct

n/a

Reporting to

Technical Services Manager
Direct Reports

none
Budgetary and mandate limits

none
Responsibilities
• Timely & quality resolution of incident, request & change.
• A minimum of 95% of incident, request & change are resolved within the team.
• Create, Update documentation for both 2nd/3rd Line & 1st Line teams.
Qualifications/Skills/Experience
Required:

• 3 to 8 Years of relevant technology experience. Having SME knowledge on at least two technology areas will be added advantage.
• A proven track record of delivering and supporting mission critical eBusiness applications and their integration with core transactional platforms and databases.
• Experience of object oriented application development in a .Net Web Services SOA environment, using specifically :-
• C# [.Net Framework v1.1 to v4.6 inclusive]
• WCF, WF
• Visual Studio 2012/2015/2017
• SQL Server 2005/2012/2016
• T-SQL stored procedures
• ASP.NET
• MVC 3.0 and 4.0
• ADO.NET
• XML, W3C Schema, SOAP, and Web Services
• Oracle 10g, PL/SQL, ODP.Net
• Best practices and Design Patterns
• Microsoft Enterprise Application Blocks
• Solid database design experience/data modelling for SQL Server
• Experience of Javascript, CSS, and HTML.
• ITIL Foundation Certification desirable.
• Accreditation is desired.

Preferred:
• Degree educated.
• Demonstrate eagerness to learn new technologies / tools within the tower requried to support.
• ‘Self Start’ & ‘Self development’ attitude
• A good team player – “We”, than “I”
• Technical Learning
• Action Oriented
• Problem Solving
• Integrity and Trust

Department:
IT Support
Status:
Full Time
Job type:
Permanent
Hours:
37.5


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Information Security Manager

Leatherhead

Job Ref:
ISM - 001
Location:
Leatherhead

PCL JOB DESCRIPTION
Department Position
IT Information Security Manager
Purpose & Objectives of the Role
The Information Security manager is in charge of the Information Security Management function, providing line management, leadership and strategic direction for the function and liaising closely with other managers.
The purpose of the Information Security Management function, in turn, is to bring the organization’s information security risks under explicit management control through the Information Security Management System.
Reporting to the CIO
Primary Duties & Responsibilities
• Responsible for defining security policies for the organization and IT components and imple-menting procedures to ensure that all IT teams adhere to these policies
• Ensures that IT security is aligned with agreed business security policy risks, impacts and re-quirements, liaising with Group Risk
• Ensures protection, detection, and reaction capabilities are incorporated into information sys-tems
• Management of the Threat Dashboard
• Authorises and monitors access to IT facilities or infrastructure in accordance with established organizational policy.
Includes the investigation of unauthorized access, compliance with data protection and per-formance of other administrative duties relating to security management
• Ensures IT security compliance to identified audit requirements, security policies and legisla-tion
• Responsible for scheduling and directing activities to resolve security issues in a timely and accurate fashion
• Responsible for a security strategy which provides the framework to produce metrics which can be used to assist current and future management decisions
• Defines and maintains the policy, standards, procedures and documentation for security en-suring they are fit for purpose, current and correctly implemented across all services, suppli-ers and customers
• Working with the Architects, supports the creation of the policy for information security.
• Demonstrates continual improvement in controls
• Provides advice and guidance associated with the planning, design, implementation and im-provement of system security taking account of current best practice, legislation and regula-tion
• Responsible for the creation user documentation and security awareness literature maintain-ing awareness of emerging security technology.
• Manages security risk assessments and mitigation plans to address risks within agreed time-scales, evaluating business impact (formulating and executing regular security testing plans)
• Authorizes implementation of procedures to satisfy new access requirements, or provide ef-fective interfaces between users and vendors
• Reviews information systems for actual or potential breaches in security, ensuring that all identified breaches in security are promptly and thoroughly investigated.
• Reports any significant breaches in security to senior management and where appropriate, participates in forensic evidence gathering, disciplinary measures, and criminal investigations
• Ensures that any system changes required to maintain security are implemented
• Ensures that security data and records are accurate and complete
• Ensures all projects consider the security implications throughout the project lifecycle ensur-ing the security risks have been identified early on and catered for in the solution design and that the resulting implementation addresses these risks
• Management of IT controls where appropriate
• Management of the Information Security Committee, reporting to Group Risk Committee
• Responsible for the DPO function
Controlled Function

n/a
Approved Person Code of Conduct

n/a

Reporting to
Chief Information Officer
Direct Reports
n/a
Budgetary and mandate limits
n/a
Qualifications/Skills/Experience

Required:
• At least 7-10 years of full-time work experience in information security management and/or oth-er related I.T functions
• Information security management qualifications such as CISMP, CISSO, SSCP
• Absolutely trustworthy with high standards of personal integrity (demonstrated by an unblem-ished career history, complete lack of criminal convictions etc.), and willing to undergo vetting and/or personality assessments to verify this if necessary
• A background in technical IT roles such as IT architecture, development or operations, with a clear and abiding interest in information security
• Strong line management experience
• Ability to influence and communicate at C level

Department:
IT Infrastructure
Status:
Full Time
Job type:
Permanent
Hours:
37.5


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Lead .Net Developer

Leatherhead

Job Ref:
LD - 001
Location:
Leatherhead

PCL JOB DESCRIPTION
Department Position Grade
IT Development Digital Development Lead
Purpose & Objectives of the Role

Premium Credit requires a Senior Developer/Technical Architect who is experienced in leading small development teams to deliver projects to time and budget and developing n-tier component based designs using OO development methodologies. The successful candidate must have a proven track record of delivering robust, high availability transactional web applications to time and budget. He or she will be enthusiastic and pro-active, with the drive and commitment to work ef-fectively in a challenging environment.

The candidate will have 10 years’ development experience, at least half of this working in .NET and web services environment, as well as having extensive experience covering all aspects of the de-velopment life cycle; preferably gained in the financial sector. The candidate will have had experi-ence of mentoring and developing more junior staff and have a minimum of 3 years experience at a Senior Developer, Team Leader or Project Leader level.

This candidate will work as a part of the Digital Leadership team to bring a holistic view of designs across the Digital applications and set clear direction on development best practices across each of the development teams.

Primary Duties & Responsibilities

1. Responsibility for the architectural integrity, capability and performance of the systems aligned to them. This will include:
• Application security model
• Performance and scalability
• Integration with core/database applications, data warehouse and (where relevant) ex-isting legacy systems.
• User interfaces and usability standards
• Transactional capability
• Working closely with business analysts, technical colleagues and senior users to en-sure that technical designs are forward thinking, cost-effective and are aligned with business needs.
• Documenting/communicating technical designs to both technical and non- technical audiences and supervising their subsequent development and maintenance.
• Performing a Solution Architect role working closely with Business Analyst in circum-stances where business and technical models are heavily interdependent.
2. To lead the team responsible for developing, enhancing and supporting Premium Credit's sys-tems. This will include:
• Analysing, understanding and documenting Solution and Technical requirements
• Creating, Amending and continuous improvements to the Digital Development Guide-lines making sure each of the teams are following this model
• Writing, reviewing and unit testing code, particularly that with complex functionality
• Managing the interface to ST, SIT and UAT
• Co-ordinating the release of software into the Production Environment
• Liaise with other architects and senior developers in order to provide solutions that meet both business requirements and long term technical strategy.
• Development tools and practices, taking into account new technologies, tools and working practices/methodologies
• Run the Governance model to validate all QA procedures are properly followed.
3. To be an acknowledged expert on PCL’s Digital Systems
4. To lead team members to investigate, document and resolve production problems in an accu-rate and timely manner, in liaison with business units and IT colleagues.
5. To apply the PCL Agile development lifecycle and, working with other Technology and Project Managers to devise accurate project, test, implementation and support plans, ensuring that work is undertaken in a controlled and structured manner.
6. To provide team governance to ensure that all change (processing or data) to PCL Production Environments is effectively controlled and that team activity is in compliance with PCL stand-ards and procedures.
7. To exercise all reasonable care in ensuring the security and integrity of PCL's computer sys-tems, data and application software.
8. To provide out-of-hours cover as requested in support of the above.
9. To assist other members of the team as appropriate, including authorship of development plans, formal mentoring and on-the-job training where necessary.
10. To undertake any other tasks as agreed with the Digital Platform Leader.
11. To undergo training as appropriate in support of the above.
12. To nurture effective relationships with business users, testers and operational support areas to understand requirements, resolve problems/issues, suggest solutions and identify areas for service improvement.
13. To provide support for regression, acceptance, implementation, recovery and contingency test-ing.
14. To lead the secure integration of PCL's applications with client, supplier and software house systems, working where necessary with technical teams at client, vendor or software house sites.

Controlled Function

n/a
Approved Person Code of Conduct

n/a

Reporting to

Digital Platform Leader
Direct Reports

No direct reports but expected to use experience and leadership skills to mentor and guide developers within the scrum teams.

Budgetary and mandate limits

none
Responsibilities
Ensure that where appropriate in the performance of role responsibilities and individual objectives the staff member at all times considers the interests of our customers and treats them fairly.


Qualifications/Skills/Experience
Required:

• 10 years solid development experience on transactional and front- end applications, preferably gained in a financial services environment.
• A proven track record of delivering and supporting mission critical PCL applications and their integration with core transactional platforms and databases.
• Minimum 5 years’ experience of object oriented applications development in a .NET and web services environment, using specifically :-
- .NET 2005/2008/2012+
- Best practice and design patterns including TOGAF
- SQL Server 2005/2012/2016
- T-SQL stored procedures
- ASP.Net and MVC 3.0/4.0
- ADO.Net
- XML and Web Services
• Solid database design experience/data modelling, for SQL Server.
• Knowledge of automated testing tools such as Nunit.
• Experience of Javascript, CSS skills, Winforms
• Experience of source control and version control.
• Knowledge of the design of secure and maintainable n-tier HTML and XML-based applications.
• Full development lifecycle experience.
• Ability to liaise with and manage the expectations of business representatives at all levels.
• Full development lifecycle experience, including preparation of implementation plans and set-up of support processes.
• Strong document authorship skills including documentation of requirements, designs and sup-port operations.
• Minimum 3-years’ experience in a team leadership role (including training and development).

Preferred:
• Degree educated.
• Experience of Oracle or SQL-based database administration and design.
• Broad understanding of related server and network technologies and architectures used to support transactional E-business applications.
• Experience of integrating web- based applications with legacy systems and core transactional applications.

Department:
IT Digital
Job type:
Permanent
Hours:
37.5


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Finance

BI Analyst

Leatherhead

Job Ref:
OMAAC2208/AF
Location:
Leatherhead
Salary:
£28,000 - £32,000

BI Analyst 
Leatherhead, Surrey 
£28,000 - £32,000 

Are you an engaged BI specialist looking for your next exciting role? Want to advance and progress with the leading insurance credit provider in the UK? If so, this is the role for you. 

Premium Credit is the leading insurance premium finance company in the UK and Ireland. We are now looking for a BI Analyst to join our team in Leatherhead. 

You’ll be challenged, rewarded, developed, trained and enabled to fulfil your potential and forge a career to be proud of. Supported in your development, you’ll find there is a strong focus on growing skill-sets and teams of professionals to give you the confidence and reinforcement to ensure you achieve your goals. 

As a BI Analyst, you’ll be tasked with generating management information to inform decision making through the use of BI tools and authoring reports that can be used with an external audience. 

Delivering insightful, professional and high quality MI and reporting, you will push the boundaries of our BI tools and ensure business users make maximum use of the self-service BI system. 

You’ll be joining an exciting, growing team which is fast becoming a centre of excellence within Premium Credit and is part of a significant change for the business. 

Working to support internal customers, you’ll be working on individual projects as part of the wider BI Analyst Team and so there will be plenty of support and experienced personnel around you to ensure you are on the right track. 

Is this the role for you? If so, you will need: 

- Some experience of working as a BI Analyst 
- Experience with Microsoft SQL, at a minimum basic T-SQL 
- Advanced Excel skills including Functions, Pivots and Charts 
- Experience of using BI tools such as Microsoft BI, however if you’ve used Tableau or a similar package such as Qlikview, Business Objects or Cognos, that will also be accepted 

Ideal BI Analysts will be degree qualified, but this isn’t essential. 

To apply for the role of BI Analyst, please apply via the button shown. 

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Additional Keywords: BI Analyst, Business Intelligence Analyst, Analyst, MI Analyst, Management Information Analyst, BI Reporting Analyst, Data Insight Analyst, Business Insight Analyst.

Department:
Management Information
Status:
Full Time
Job type:
Permanent


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Sales

Insurer Account Manager

Leatherhead

Job Ref:
HKNWZ1107/AF
Location:
Leatherhead
Salary:
£58,500 - £71,500

Insurer Account Manager
Home/Field Based (with travel to customer sites primarily in London and our office in Leatherhead)
£58,500 - £71,500 (OTE up to £115,000) Plus BMW 3 Series Car, Mileage Expenses, Discretionary Incentive Plan, Pension, Private Medical & Dental, Life Assurance, Income Protection, Free Parking, Subsidised Gym & Staff Restaurant, 25 Days’ Holiday

If you are an entrepreneurial sales professional with an in-depth understanding of the insurance market, this is a superb opportunity to drive the success of an innovative business.

Premium Credit is the leading insurance premium finance company in the UK and Ireland. We are now looking for an Account Manager to drive the business forward within the Insurer sector.

Premium Credit fosters a diverse, challenging and engaging environment where employees are recognised and well-rewarded for their successes.

In this integral role, you will have the chance to make a positive, lasting impact on our business and take ownership of some of our most important accounts.

As the Insurer Account Manager, you will achieve financed premium targets by maximising profitability with existing Insurer accounts and successfully acquiring new major accounts.

Working with the Sales Director, you will produce an annual business plan to increase revenue from major accounts and compile a prospect list of brokers.

You will develop and maintain strong working relationships with major accounts and ensure that a world-class level of service is consistently delivered.

Additionally, your duties will involve:

- Ensuring the successful renewal of trading agreements
- Attending road shows, exhibitions and functions as requested
- Providing training to brokers
- Reporting on existing accounts and new business
- Keeping abreast of changes within the insurance industry

To be considered for this exciting opportunity, you will need:

- At least five years’ sales experience, focusing on revenue generation
- A consistent track record of overachievement
- Excellent knowledge of the insurance market

Results-driven and highly motivated, as the Insurer Account Manager, you’ll be able to build strong relationships with senior stakeholders and present solutions at Board level with confidence. You’ll also be articulate with excellent influencing and negotiation skills.

Experience of insurance premium finance would be beneficial, as would sales experience gained within a B2B insurance environment. Extensive knowledge of the broking market, including software systems and business practice, would also be an advantage.

Most of our major accounts are based within the London area. As such, the successful candidate must be able to commute to London.

To apply for the role of Insurer Account Manager, please apply via the button shown.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Additional Keywords: Insurer Account Manager, Major Account Manager, Insurance, Key Account Manager, Senior Business Development Manager, Senior Sales Manager, Senior Insurance Sales Manager, Sales.

Department:
Performance Management
Status:
Full Time
Job type:
Permanent


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New Markets

Business Relationship Administrator

Leatherhead

Job Ref:
BRA - 002
Location:
Leatherhead

PCL JOB DESCRIPTION
Department Position Grade
New Markets Business Relationship Administrator
Purpose & +Objectives of the Role

Provide Administrative support in the Business Relationship Team. Ensure that Producers have all admin in place to be able to process new business and renewals. Support The Business Relationship Team in the profitable growth of the BRT producers.

Primary Duties & Responsibilities

The major results accomplished by the role
• Provide Administrative support in the Business Relationship Team
• Ensure Producers provide appropriate information to retain their facility
• Addressing rejected and problem agreements to secure successful processing
• Administer user changes eg FeePlan Online logins
• Proactively respond to incoming e-mail and telephone queries from Producers
• Investigate rejected agreements with a view to retaining them
• Meet general scheme holder service requirements
• Follow up on renewals where applicable
• Help Producers to use the Premium Credit facility to its full potential within their company
• Regular contact with Producers by phone, mail and e-mail
• Communicate and promote new products.
• Meet personal and department targets and objectives and positively contribute to the overall performance of the division and company.
• Ensure producers receive products and services designed to meet their needs
• Keep producers appropriately informed once they are using Premium Credit
• Maintain client records, where applicable
• Assist when necessary with SFP incoming calls
• Action all emails into shared mailboxes – for example brt,
• Ensure that all New Market business that is ready to process is loaded onto our systems each day.
• Providing information to Business Relationship Manager for Monthly report.
Controlled Function
n/a

Approved Person Code of Conduct
n/a

Reporting to
Business Relationship Manager
Direct Reports
n/a
Budgetary and mandate limits
n/a
TCF Responsibilities
Have an appreciation of TCF outcomes expected by the Regulator:
• Outcome 1 - Consumers can be confident that they are dealing with firms where the fair treatment of customers is central to the corporate culture
• Outcome 2 - Products and services marketed and sold in the retail market are designed to meet the needs of identified consumer groups and are targeted accordingly
• Outcome 3 - Consumers are provided with clear information and kept appropriately informed before, during and after the point of sale
• Outcome 4 - Where consumers receive advice, the advice is suitable and takes account of their circumstances
• Outcome 5 - Consumers are provided with products that perform as firms have led them to expect, and the associated service is of an acceptable standard and as they have been led to expect
• Outcome 6 - Consumers do not face unreasonable post-sale barriers imposed by firms to change product, switch provider, submit a claim or make a complaint

Qualifications/Skills/Experience
Required:
• Excellent product knowledge
• Proficient in PCL internal procedures
• Self motivated
• Able to work to targets
• Excellent organisational and time management skills
• Excellent attention to detail
• Ability to multi-task and meet deadlines Excellent telephone manner
• Positive client focus and people skills
• Experience in high volume, customer focussed environment
• Excellent and accurate verbal and written communication skills
• Ability to work under pressure, prioritise workload, build relationships
• Proven customer service/support skills, dealing with difficult/demanding customer
• Experience in Word and Excel


Preferred:
• Previous experience in call handling with a strong admin background as well.

Department:
Sales New Markets
Status:
Full Time
Job type:
Permanent
Hours:
37.5


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General & Administration

Administration Team Leader

Dublin

Job Ref:
HKOSY2408/AF
Location:
Dublin
Salary:
c€40,000 per annum 

Administration Team Leader
Sandyford Business Estate, Dublin
c€40,000 per annum 

Are you a customer-focused professional with experience of working in high-volume environments? Looking to step up into your first supervisory role or strengthen your existing leadership skills? If so, we want to hear from you. 

Premium Credit is the leading insurance premium finance company in the UK and Ireland. We’re now looking for an Administration Team Leader to join us in Dublin. 

This is a fantastic opportunity to make your mark, contribute to the success of our customer on-boarding process and ensure that customers have a positive experience with Premium Credit. 

Within a fast-paced and supportive environment, you will have the chance to build on your existing abilities and develop a hard-working team. 

As the Administration Team Leader, you will oversee a small team and ensure that all tasks are completed within SLAs. 

Supporting the Administration Manager, you will: 

- Manage staff appraisals and review their day-to-day work
- Motivate your team to perform to the best of their ability
- Oversee the processing of our Personal and Commercial Lines business 
- Ensure that any issues are swiftly identified and resolved 
- Make sure that all work is completed in-line with regulations  

Interested? To be considered, you’ll need: 

- Experience in a supervisory role or evidence that you are ready to step up and take this on 
- Previous experience in high-volume, customer-focused environments 
- Proven customer service and/or support skills 
- Strong knowledge of MS Word, Excel and PowerPoint 
- The ability to work with a high level of accuracy 

As the Administration Team Leader, you’ll have an outstanding eye for detail and a proactive approach to problem-solving. Organised, responsible and driven, you’ll also have excellent communication skills and the ability to get the best out of others.  

Ideally, you’ll have knowledge of the IPF and Irish insurance market, but this isn’t essential. 

To apply for the role of Administration Team Leader, please apply via the button shown. 

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Additional Keywords: Administration Team Leader, Administration Supervisor, Customer Service Supervisor, Customer Care Team Leader, Admin Team Leader, Customer Support Team Leader, Senior Administrator, Administration, Customer Service Team Manager, Customer Care Team Manager.

Department:
Sales IPF
Status:
Full Time
Job type:
Permanent


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